Privacy Policy – Fat Loss for Foodies

1. Introduction

At Fat Loss for Foodies ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, app, and coaching services. By using our services, you agree to the terms outlined in this policy.

2. Data We Collect

We collect different types of personal data to provide and improve our services:

Personal Information: Name, email address, phone number, and payment details.
Health & Fitness Data: Weight, activity levels, dietary preferences, and progress tracking (if shared with us).
Usage Data: Information on how you interact with our website, app, and social media.
Technical Data: IP address, browser type, and device information.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide personalised coaching, meal guidance, and fitness plans.
To manage subscriptions, process payments, and provide customer support.
To improve our website, app, and services based on user behaviour.
To send updates, newsletters, and promotional content (you can opt out at any time).
To comply with legal and regulatory obligations.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Payment processors, email marketing platforms, and analytics providers to help us deliver our services.
Legal Authorities: If required by law, or to protect our rights and comply with regulations.
Coaches & Team Members: Only where necessary to deliver your coaching experience.

5. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your information. However, no online system is 100% secure, and you share data at your own risk.

6. Your Rights

Under GDPR (if applicable), you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (subject to legal and contractual obligations).
Withdraw consent for marketing communications.

To exercise these rights, please contact us at [email address].

7. Data Retention

We retain your data only for as long as necessary to provide our services and meet legal obligations. Once no longer needed, we securely delete or anonymise your data.

8. HEALTH DATA UTILISATION

Health data is utilised solely to synchronise essential metrics and exercise information, providing accurate and personalised insights to support users' health and fitness goals. All data is handled in compliance with privacy and security standards, ensuring it remains confidential and is never shared with third-party applications or services. This approach aligns with industry best practices to maintain transparency and protect user privacy.

9. ACCOUNT DELETION

To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform. For such requests, please write "delete my account" in the subject line, and include your first and last name and e-mail address in the body of the message. We will use commercially reasonable efforts to honour your request. We may retain an archived copy of your records as required by law or for administrative purposes.

Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion.

You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the Platform from obtaining location information. However, please note that the Service may rely on cookies and location information to function properly and some parts of the Service may not be available if you disable cookies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or via our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Fat Loss for Foodies Ltd
georgia@fatloss-foodies.com
https://www.fatloss-foodies.com/